Software Engineer, Game Developer Support

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As a Software Engineer focused on Game Developer Support, you're the point person for making sure that games and applications are well-integrated with Steam and work properly. Developers and publishers will rely on you to assist with integration of Steamworks features. A working knowledge of C++ is vital to this role, as are good communication and prioritization skills and a clear focus on providing the best possible customer experience. The ability to be self-directed, while still providing excellent service to partners, is critical.

Responsibilities
  • Supporting our community of developers and publishers, both one-on-one and through open forums.
  • Enhancing the Steam store for customers and partners, by designing and implementing promotional vehicles.
  • Setting and enforcing policies for partner behavior on the Steam store.
  • Advocating for the best customer experience possible for games distributed on Steam.
  • Advising partners about Steam opportunities and collaborating with them to integrate Steam platform features.
  • Debugging problems with Steam services.
  • Working with different internal groups and partners to create new Steam features, tools and initiatives.
  • Writing and maintaining Steamworks documentation.
Qualifications
  • C++ and PHP development experience.
  • Games industry experience and knowledge.
  • Web (HTML/CSS/JS) development experience.
  • A wide breadth of technical knowledge.
  • Experience working with multiple external partners and customers.
  • A wide-ranging view of business strategy.

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